Privacy Policy

Your privacy and the protection of your personal and financial information is very important to us. That’s why we’ve created this privacy statement, which fully describes our information gathering and dissemination practices. It’s the best way we can demonstrate our firm commitment to your privacy.

We use your IP address chiefly to identify you and your shopping cart, but also to administer our website, to help diagnose problems with our server, and to gather broad demographic information. At Koah, we use cookies to keep track of your online shopping cart and its contents and to save personal preferences that enable us to deliver content specific to your interests. The cookie itself does not tell us who you are, nor does it reveal your email address or anything else of a personal nature. Even if you decline our cookies, you can still access most of the features on our site.

Our website contains links to other sites, but we do not pass any information to those sites. Keep in mind that Koah is not responsible for the privacy practices or the content of those websites, and you should check their privacy policies before sharing any private information with them.

Whenever you place an order with us, join our mailing list, respond to an online survey or enter one of our competitions, you will be asked to provide contact information (name, address, email address, etc.) and, in the case of an order, financial information as well (credit card, account number, etc.).

Here’s how we use that information:

  • Contact information: This is used to ship your order to you, contact you about any issue involving your order and/or occasionally send you information about our company.

  • Financial data: This is used solely to bill you for merchandise purchased and/or services rendered.

All your private data is secured using SSL protocol, which safely encrypts the data before sending it to us. Also note that we never disclose your personal information to third parties, except where required by law or in order to provide you with a requested service.

Providing contact information to Koah indicates that you grant permission for us to occasionally email you material about our company that we believe might interest you. Of course, you can always remove your name from our mailing list or edit the contact information we have on file. To remove your name and other contact information completely, simply email us at cs@koahpro.com with the word “Unsubscribe” in the subject line.